Service Statement
The University of Canterbury Library offers customers the following commitment.
Service - courteous, prompt, accurate and responsive
Access - timely, convenient and equitable
Information and collection resources - relevant, high quality, current and accurate
Quality instruction - provided to locate and use our resources and services
Environment and physical resources - well maintained, conducive to study and research
Continuous improvement of library resources and services.
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This Statement outlines the service that we are striving to achieve within the limits of the available resources.