Borrower - How we contact you - Library - University of Canterbury

How we contact you - UC Students and Staff

We will contact you if you have:

  • Items on hold - something you have requested is available to be picked up.
  • Items about to become due - a reminder 3 days in advance to return or renew them.
  • Overdue items - a reminder to renew or return them.
  • Recalls - standard loans issued for 7 days or more that have been requested by another borrower.
  • Fines - courtesy reminder that you have fines over $30 which will prevent borrowing in the short term.
  • Lost books - something that you have out which is more than 32 days overdue, and has therefore been set to lost.


  • Visit My Library Account to check due dates, renew your loans, and see if your requests are available.
  • Check your email and phone/text messages regularly (ideally once a day).
  • By University policy, we email you at your UC address – to forward email to a preferred address, contact ICTS.
  • Keep your phone number up-to-date via myUC (or for staff, contact Human Resources).