Borrowing Information - Distance Services - Library - University of Canterbury

Distance Services: Borrowing Information

How do I request items from the Library?

Search the Library Catalogue online to find the items you need. Take a look at our online tutorial if you are new to our University.

  • Requests can be placed on any item that is borrowable. Items from some collections cannot be requested eg Reference Collection, hourly collections, but we will scan and email if possible.
  • Interloan services are available if the item is not held within the University of Canterbury.
  • To request scanned chapters/pages of books (subject to copyright) email details to

How are items sent to me?

The Library will post items to you in reusable packaging and supply a FreePost return label. To return items turn the packaging inside out and attach the FreePost label. Contact us if you require additional labels.

Can I have documents delivered electronically?

All scanned documents are delivered to your student email account (unless otherwise specified). For desktop delivery students must have Adobe Acrobat Reader (available for free download).

What resources can I access online?

How do I access online resources off-campus?

Go to the item you wish to use from the Library homepage. You will be asked to log in using your University username and password to access licensed resources.

Are there any exceptions?

Some databases and journals may not be accessible off-campus because of licensing restrictions or technical issues.

How do I renew items?

  • You can renew items on loan to you if no-one else requires them.
    How to renew items.
  • If for any reason you are unable to renew your books, please ensure they are returned by the original due date.
  • Please note that items issued are subject to recall.

Studying overseas?

Phone: +64 3 343 7736

Students enrolled in UC courses and living overseas are welcome to register for library distance services. The Library cannot post books overseas but we do offer the following services:

  • Access to the Library's website and electronic resources
  • Scanned copies of book chapters and journal articles. (Note: the Library must comply with copyright.)
  • Use of the interloan service, within the restrictions noted on Interloans for distance users.