Interloans: Distance Users
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Requesting an interloan
- Go to the UC Library interloans interface (ZPORTAL). The system needs to verify that you are a UC user - see more about logging in.
- Search for the publication you require. Please note: you need to search for the containing publication (journal or book title) rather than the article title.
- Click on
to the right of the record to make a request. - No results? Click Create Request to get a blank request form (under the My Account heading in the left navigation bar in the UC Library interloans interface)
Search online first
We strongly recommend that you search Multisearch and Google (or other internet search engine) first. Increasing online access to information means that you may well find what you are looking for through these sources.
Read more
What is Interloan?
Interloan (or Interlibrary loan) is a way to get books and papers which you require for your University of Canterbury study, research and/or teaching that are not held by the libraries of this university. Please check the library catalogue.
Do I qualify for ‘distance’ Interloan services?
If you are a fully enrolled current University of Canterbury student who lives outside of Canterbury, or enrolled in study offered by distance from this University you may qualify for distance Interloan services. We are unable to process requests placed for personal use, or on behalf of another, for non-University study, research and/or teaching.
When are ‘distance’ services available?
Interloan staff are available to provide these services
Monday to Friday, 8.30 am to 5 pm.
Requests received late on Friday or at the weekend will be actioned the following Monday.
Limits
There is no limit on the number of interloans that can be requested or supplied at any one time.
What can be requested?
Journal articles, papers from proceedings, law reports etc. are photocopies for your retention. Patents and standards can be obtained. Books are for use within New Zealand for the time specified by the supplying library. For Reference Only material such as theses and audio-visual material, it is suggested that, if unable to consult these in the University of Canterbury Library, distance users request these through their public library. Books not able to be obtained from within Australasia are not available on interloan to staff/students resident outside Canterbury.
How do I request an interloan?
Interloan requests are submitted electronically via the Web form.
Please check the Library Catalogue before submitting a request. The interloan service is only available for items not held by the University of Canterbury Library. To request items that do appear in the Library Catalogue please use the usual request process for books, or the Journal Article/Paper request form.
How much does it cost?
Currently, there are no charges for Interloans.
Can I renew my Interloan?
Most interloans are able to be renewed however you are not able to renew these yourself. Only the Library that supplied the interloan can approve an extension to their loan and only University of Canterbury Interloans staff are able to contact them.
Please contact Interloans staff if you would like to request a renewal.
Returns
A self-addressed return bag will be provided for loans.
Copyright restrictions
No more than one article from an issue of a journal may be obtained at any one time, or two articles if they are on the same topic.
How long will it take to arrive?
It is impossible to guarantee a time of delivery for an item requested on interloan. Requests are processed the day after they are placed. Periodical articles are usually received within one (to three) week(s) of the request being processed, however some obscure items may take considerably longer. Books generally take longer to arrive than articles as they are more likely to be on loan and the delivery time will be longer.
It is impossible to guarantee a time of delivery for items requested on interloan.
Please contact Interloans staff if you would like a progress report on your interloan request.
Delivery
Books (within New Zealand only)
- Courier
Copies
email delivery is only available if copy is supplied electronically. Print items will be sent out by standard post or courier.
Email delivery requires you to have:
- Adobe Acrobat Reader installed on your PC
- A "proper" email address, i.e. not Hotmail or Yahoo.
We recommend Acrobat 6.02+. Please note files may be corrupted if opened using Webmail. Please contact Interloans staff for information of alternative access.
Recalls
Items may be recalled at any time. Overdue recalls will incur fines as with items from the University of Canterbury Library.
If an interloan has only just been received by the user when it is recalled for immediate return the item will (when possible) be resupplied at no charge.